Everything below is live in production, not a mockup deck

Powerful Features

Real automation for WhatsApp and Instagram — the two channels where your customers actually reply — built to be policy-compliant from day one.

WhatsApp Automation

Live now

WhatsApp is where your customers already are — Sampark turns your WhatsApp Business number into a full marketing and support channel, without anyone on your team touching Meta's raw Cloud API directly. Every campaign, reply, and opt-out flows through one shared team inbox.

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Hi Priya! Yes, available in blue and black — want me to send sizes? 10:15 AM

Campaigns

  • Bulk broadcast campaigns to segmented contact lists
  • Approved templates with per-contact variable mapping
  • Schedule sends for later, or fire immediately
  • Delivery & read-receipt tracking on every message

Inbox

  • Shared team inbox — replies land in one place, not one phone
  • Role-based access: owner, admin, manager, agent, viewer
  • Conversation labels and internal notes for context
  • Real-time updates via webhook — no polling, no delay

Compliance

  • STOP/UNSUBSCRIBE enforced automatically on every future send
  • Click-to-WhatsApp links + downloadable QR codes
  • Per-tenant data isolation — your contacts stay yours
  • Meta webhook signature verification on every inbound event

Instagram DM Automation

Live now

Instagram DMs move fast and get missed easily. Sampark catches every comment and DM automatically, so a lead doesn't go cold just because nobody saw the notification — and it lands in the exact same shared inbox as your WhatsApp conversations.

Hey! Saw your story 👀 can I get a discount code?
Hi Karan! Sure — use INSTA10 for 10% off 🎉

DM Automation

  • Auto-reply to DMs based on keyword triggers
  • Comment-to-DM flows — turn a public comment into a private chat
  • Real-time webhook delivery, same infrastructure as WhatsApp

Lead Capture

  • Collect name, email, or phone directly inside a DM
  • Captured leads land in the same contact database as WhatsApp
  • No separate export/import step between channels

Unified Inbox

  • WhatsApp and Instagram in one inbox, filterable by channel
  • Same labels, notes, and role-based access on both
  • One team, one queue — nothing splits across two apps

Why Teams Move Off the WhatsApp Business App

The default app works fine for one person. It wasn't built for a team, or for scale.

WhatsApp Business App

  • One device, one person logged in at a time
  • Copy-paste messages to contacts one by one
  • No automatic opt-out enforcement
  • Instagram lives in a completely separate app
  • No delivery or read-rate analytics

Sampark

  • Whole team, one shared inbox, any device
  • Bulk campaigns with per-contact personalization
  • STOP keywords enforced automatically on every send
  • WhatsApp and Instagram in one unified inbox
  • Delivery & read-receipt analytics built in

On the Roadmap

We'd rather ship WhatsApp and Instagram well than promise six channels and deliver them poorly.

Facebook Messenger

Same automation engine, one more inbox to manage from.

Bulk SMS + OTP API

For the moments WhatsApp can't reach — network gaps and OTP delivery.

Email Marketing

Newsletter and lifecycle campaigns, same dashboard.

Telegram Marketing

Broadcast channels and bots for Telegram-first audiences.

Feature Questions

The more technical stuff, answered plainly.

What counts as a "template message" on WhatsApp?

Meta requires any business-initiated WhatsApp conversation (one your contact didn't start) to use a pre-approved message template. Sampark's campaign builder maps your template's {{1}}, {{2}} placeholders to real contact fields like name or phone — we don't write or submit templates on your behalf, but the mapping and sending is fully automated.

Can I import my existing WhatsApp contacts?

Yes — CSV import is built in, with automatic deduplication by phone number so re-importing the same list doesn't create duplicate contacts.

Does the unified inbox include Instagram, or just WhatsApp?

Both. WhatsApp and Instagram conversations land in the same inbox, filterable by channel, with the same labels, notes, and role-based access on either side.

How many WhatsApp numbers can I connect?

One WhatsApp Business number per workspace today. Multi-number support is on the roadmap alongside the other channels below.

What happens to my data if I cancel?

Your data stays in your own isolated database — it's never merged with anyone else's. Reach out before cancelling if you need an export.

Is there a limit on team members?

Team member limits depend on your plan — see the Pricing page for exact numbers per tier. Roles (owner, admin, manager, campaigner, agent, viewer) are available on every paid plan.

See It Running on Your Own Number

30-day free trial, full access to everything above. No credit card needed.

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WhatsApp Business API software• WhatsApp bulk message sender• WhatsApp marketing automation• Instagram DM automation tool• WhatsApp CRM for business• shared team inbox for WhatsApp• WhatsApp broadcast tool• Instagram automation software• WhatsApp opt-out compliance• multi-tenant WhatsApp platform